Sound familiar?
Where bookings slip away.
Group & event enquiries sit for days
High-value RFPs wait in a shared inbox while the sales manager is on a site visit.
Same questions, all day
Parking, check-in times, pet policy, breakfast — answered by hand hundreds of times a month.
OTA dependence
Slow replies on your own channels push guests back to booking platforms and their commissions.
Reviews go unanswered
Nobody has time to reply thoughtfully to every Google and TripAdvisor review.
What we automate
Your team stops chasing. The system does it.
- 24/7 AI concierge on website and WhatsApp
- Group, wedding and MICE enquiry qualification
- Instant proposals for meetings and events
- Pre-arrival upsells and guest messaging
- Review requests and AI-drafted replies
Example
A group enquiry at 11:40 p.m.
- 1
Corporate planner submits a 60-room offsite enquiry on your website
- 2
AI replies in seconds, confirms dates, room block and meeting space needs
- 3
Availability checked, indicative package and rates shared
- 4
Site visit booked into your sales manager’s calendar
- 5
Full summary and lead score waiting in HubSpot at 8 a.m.
Recommended systems
Best fit for hotels & resorts
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Learn moreEnquiry-to-Booking Automation
From first enquiry to signed proposal and deposit — quotes, proposals and contracts generated in minutes, not days.
Learn moreGuest Experience & Review Automation
Pre-arrival messages, upsells, post-stay check-ins and review requests that run on autopilot — so guests feel looked after and come back.
Learn moreFAQ
AI for Hotels & Resorts: questions
Does it integrate with my PMS or booking engine?
Most modern property management systems and booking engines have APIs we can connect to for availability and booking data. We confirm your specific stack on the strategy call.
Can it handle multiple properties?
Yes. The agent knows which property each guest is asking about and routes leads to the right team.